Princeton Community Hospital’s
New Bluefield Emergency Department  

Princeton Community Hospital’s new off-campus provider based emergency department at 500 Cherry Street in Bluefield, West Virginia  

Starting on August 1, 2020, Princeton Community Hospital will be offering full-service emergency services at 500 Cherry Street in Bluefield, West Virginia. The PCH Bluefield Emergency Department will be open 24/7 and staffed by experienced and highly qualified emergency physicians and nurses ready to provide care to you and your family. The PCH Bluefield Emergency Department offers easy-to-access, quality care when an emergency occurs – no matter how big or small. PCH Bluefield Emergency Department is a part of Princeton Community Hospital in Princeton, West Virginia and will strive to serve the emergency needs of the Bluefield, West Virginia community with the permanent closure of Bluefield Regional Medical Center. The PCH Bluefield Emergency Department will administer treatment to all patients, regardless of their ability to pay.

SERVICES

Below is a summary of the emergency services and related health care services that will be available through the PCH Bluefield Emergency Department:​

Emergency Services  

  • Emergency-trained and experienced physicians and nurses on site 24 hours a day, 7 days a week  
  • Emergent treatment/stabilization for all illnesses and injuries, including cardiac, stroke, and respiratory
  • Diagnostic testing, including 24/7 lab and imaging services (CT and x-ray)  
  • Decontamination room  
  • Helipad  
  • Medical specialties available  
  • Emergency Transfer/transport arrangements readily available as needed

Imaging Services

  • X-Ray
  • CT scans

Laboratory Services

  • Hematology testing, which includes CBC, differentials and platelet counts
  • Coagulation testing, which includes PT, PTT, and D-Dimer
  • Urinalysis
  • Chemistry testing, which includes complete metabolic profiles, lipid, thyroid panel, drug screens, select therapeutic drugs and spinal fluids
  • Rapid testing for influenza, RSV and strep

Other Services

  • Helicopter transport to other facilities
  • Ambulance transport

Hours

The PCH Bluefield Emergency Department is open 24 hours a day, seven days a week, 365 days a year.

Directions

500 Cherry Street in Bluefield, West Virginia – located in the former Bluefield Regional Medical Center hospital facility emergency department.

PCH Bluefield Emergency Department:

(304) 327-1500

When the Princeton Community Hospital Board of Directors approved the acquisition of Bluefield Regional Medical Center (BRMC) and its ancillary services on October 1, 2019, it was with the confidence and hope of stabilizing BRMC’s finances and enhancing their service lines. To that end and in order to facilitate a more seamless transition, Princeton Community Hospital (PCH) retained substantially all employees in good standing including the entire senior administrative staff. Prior to the acquisition, PCH commissioned due diligence that evaluated the viability of BRMC and assisted with the development of a strategic plan for strengthening the facility.

Over the past several months, PCH has endeavored to accomplish a successful acquisition. Unfortunately, numerous market factors coupled with the unexpected and dramatic effects of the COVID-19 pandemic, contributed to the further deterioration of BRMC’s financial situation. In addition to declining patient volume and services, most of the patients in our service area are covered by Medicare, Medicaid, or PEIA. Reimbursement from these sources is consistently at a rate far less than the actual cost of caring for the patient.

Because of significant financial losses, the PCH Board of Directors made the decision to permanently close BRMC’s inpatient and ancillary services by July 30, 2020. PCH leadership is working with state and federal authorities to open a provider-based emergency department on the BRMC campus.  PCH is working through the details and regulations to open this department as soon as possible, along with the necessary ancillary services to support its function, including lab and x-ray. The associated physician practices will continue to operate through BRMC.

The closure will impact 340 employees at BRMC. PCH has open positions in different areas of the hospital and encourages displaced workers to apply for positions for which they are qualified. The BRMC Human Resources Department will assist all employees with application for unemployment benefits and job placement in other markets.

PCH Board President Rusty Sarver said, “I am deeply saddened by this announcement and I regret that this is the outcome of the acquisition. BRMC has been a pillar of the community for nearly 50 years. It provided quality healthcare and stable employment for thousands over the decades. Many of the current dedicated employees have been with the hospital for 20, 30, and 40 years. Regrettably, with the volatility of today’s healthcare environment, our decreasing population, and reductions in federal funding and reimbursements from government and commercial insurers, there are no other viable options.”

PCH will continue to provide inpatient and emergency services to Mercer County and the surrounding areas. BRMC leadership will ensure Regional Command and all EMS personnel throughout the county are notified of any changes in the status of the BRMC emergency department. As a trauma center, PCH’s Emergency Department has the personnel and capacity to accommodate the additional workload that could be a result of these changes.

Current and past BRMC patients may continue to access their medical records and online bill pay through BRMC’s website. The BRMC Patient Portal and online bill pay will remain functional for the next six months. After six months, they will remain functional on PCH’s website.

PCH CEO Jeffrey E. Lilley stated, “Rural hospitals throughout the United States have struggled in recent years to remain open. It was our hope to change that outcome for BRMC. In the end, the board had to take steps to mitigate the losses and ensure the viability of healthcare in our region.”

The Board of Directors and administration desire to keep the emergency department with lab and x-ray support operational at BRMC and are working with appropriate agencies in this effort. As the initiative for emergency services progresses, the community will be kept informed.

Bluefield Mayor Ron Martin said, “We are working closely with PCH leadership as they move forward to develop plans for the future of BRMC. Rural hospitals struggle under the weight of reimbursement for services that simply do not cover the cost of care. Even before COVID-19, hospitals like BRMC operated on extremely thin margins, and struggled to stay afloat. Elective medical procedures were a key source of revenue, but those were halted under COVID-19 at both PCH and BRMC, putting the hospitals in an extremely difficult financial position. While we are saddened by this decision and by the loss of BRMC as a full-service hospital, we are committed to working with PCH leadership and our state and federal elected officials to find a productive use for that facility to serve the health care needs of our region.”

Due to the unprecedented negative impact resulting from the COVID-19 pandemic, Princeton Community Hospital’s Board of Directors directed the closure of the OB/GYN and Surgical Services Departments at Bluefield Regional Medical Center effective April 30, 2020. 
 
Princeton Community Hospital will make every effort to accommodate the needs of the physicians and patients impacted by this decision.
 
PCH CEO Jeffrey E. Lilley said, “The volatile landscape in healthcare has never been more negatively impacted than the destruction seen from COVID-19. Efforts to mitigate long-term impacts on the overall healthcare provided in our region require immediate steps to ensure the integrity of our system.”

Temporary Visitation Restrictions

To limit the spread of COVID-19 and protect the health and well being of our patients, families and staff:

New Visitor Regulations

Updated 6/10/2020

The situation surrounding COVID-19 continues to evolve and changes occur frequently. We continue to closely monitor the prevalence of COVID-19 in our community and follow state and federal guidance as we adapt our operations to safely care for and support our patients. During this time, the health and safety of our patients and workforce remain a top priority. Our goal is to keep a safe environment for all. However, we understand the importance visitors play in overall patient progress and healing. As current projections continue to indicate a lower than expected volume of COVID-19 in our region, effective June 10, 2020, we are easing our visitor policy as follows:

  • BRMC Inpatients will be allowed to have 1 visitor at a time between the hours of 12:00 noon and 6:00 p.m.
  • Visitors must be 18 years or older.
  • Visitors must be well – no fever, cough, or signs or symptoms of infection or illness.
  • Visitors will be required to bring their own mask and wear it at all times while in the facility.
  • Visitors will be screened upon entry. Those who do not pass screening will be asked to reschedule their visit until they are symptom-free.
  • Visitors are NOT allowed for patients who are under observation for or test positive for COVID-19.
  • All visitors must remain in the patient room except to enter and exit the hospital.
  • Emergency Department patients may have 1 person accompany them into the facility/room who must remain in the room with the patient during his/her ER visit.
  • All other visitors will be requested to wait in the vehicle.
  • Exceptions may be made on a case-by-case basis for individuals who require an essential care giver (i.e. parent, guardian, other), for end of life care, or an exception determined by the patient’s plan of care.
  • Inpatient departments may have additional department specific regulations.
MEDICAL RECORDS IS TEMPORARILY CLOSED TO THE PUBLIC
To obtain your medical records, you can:
  1. Call 304-327-1674 to discuss obtaining your medical records.
  2. Obtain an authorization for release of medical records at Patient Access Department (Registration). Complete and return to us by mail, fax or email. Fax # 304-327-1166.
  3. Email us at ROI@bluefieldregional.org

Thank you for your understanding.

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