Assistance we provide to patients unable to pay for our care

Bluefield Regional Medical Center is committed to providing health care to all patients regardless of their ability to pay. For patients interested in receiving financial assistance, our Patient Support Service team provides several options including:

  • Providing relief for up to 100 percent of charges that exceed a patient’s reasonable ability to pay, based on 200 percent of the annually published Federal Income Guidelines and the Hospital Internal Financial Assistance Policy requirements to qualify.
  • Providing a discount on the total charge to uninsured patients who receive services and do not apply and/or do not qualify for assistance as defined by the Hospital Financial Assistance Policy.
  • Referral for Medicaid Assistance Determination. The Hospital staff is dedicated to assisting you to determine if you are eligible for medical bill assistance through the state Medicaid program.
  • Establishing a monthly payment plan for balances not paid in full.

Where to locate us 
The Patient Financial Services offices are located on the 2nd floor of the hospital across from the laboratory.

Phone
304-327-1632 and 304-325-1912

Office hours
8:00 a.m. to 4:30 p.m. Monday through Friday.

To read our policies on Financial Assistance, Charity Assistance, Self-Pay, and Billing and Collection Procedures for Handling Self-Pay Balances, please click the links below.

Financial Assistance Criteria

Financial Assistance Policy

Financial Assistance Application for Eligibility Determination

BRMC Charity Care and Financial Discount Policy Statement

Billing and Collection Procedures for Self-Pay Balances