Visitor Information

Visitor Information Click the image above to view our digital guide. Patients, guests and their families can also get a hot, healthy meal (or a snack or cold beverage) in

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Visiting Policies & Hours

We believe that having loved ones nearby lifts spirits, brightens moods and improves healing. However, everyone’s safety, there are a few things to consider when coming by to say hello.

To limit the spread of COVID-19 and protect the health and well being of our patients, families and staff:

INCREASED VISITOR RESTRICTIONS

Effective March 25, 2020

We have implemented the following visitor restrictions to
further enhance our ability to keep our patients and staff safe.

NO VISITORS will be allowed with the following exceptions:

  •  Laboring mothers are allowed one (1) designated adult visitor
    during their stay.
  • Patients at or approaching “End of Life” are allowed one (1)
    designated adult visitor during their stay.
  • Pediatric patients are allowed one (1) designated adult guardian
    during their stay.

For those visitors that are allowed, be prepared for the following:

  •  Visitors must have their temperatures taken at the entrance before
    entry to the hospital can be granted.
  • Visitors without a fever (100 degrees Fahrenheit or below) may visit
    their loved one.
  • Visitors will need to obtain a visitor pass at the entrance screening.
  • Social distancing should be maintained at all times, including while
    with the patient. If social distancing is not maintained, visitors may
    be asked to leave.

All visitors must meet screening criteria to ensure they are not ill or
experiencing symptoms when entering the facility. To help
supplement visitor needs please consider programs like FaceTime,
Skype, etc., for your loved ones.

Additional visitors will not be permitted in the lobby or waiting area.

MEDICAL RECORDS IS TEMPORARILY CLOSED TO THE PUBLIC
To obtain your medical records, you can:
  1. Call 304-327-1674 to discuss obtaining your medical records.
  2. Obtain an authorization for release of medical records at Patient Access Department (Registration). Complete and return to us by mail, fax or email. Fax # 304-327-1166.
  3. Email us at ROI@bluefieldregional.org

Thank you for your understanding.

Normal Visiting Hours

11:00 a.m. – 8:30 p.m.

  • You can have a maximum of 2 visitors at any one time.
  • Children under the age of 12 require special permission by nursing staff to visit patient rooms, and are not allowed in the Maternity Care units unless they are a patient’s sibling.
  • Wash your hands often while visiting our facility. It prevents the spread of germs that can cause infection.
  • If you’ve got a fever, cold, or any infection symptoms, please stay home.
  • Bluefield Regional Medical Center is a tobacco-free campus. No smoking is allowed anywhere on the grounds.
  • Don’t bring patients food or candies unless your attending doctor gives permission.
  • Only use the main hospital entrance.

Intensive Care Units

Visitors are limited to immediate family members only, and at the nursing staff’s discretion. Please call the waiting room before entering the care units:
I.C.U.: ext. 1518.
C.C.U.: ext. 1528 
10 a.m. – 8:30 p.m., daily

Maternity

Immediate family members, including young siblings, have extended visiting hours. Please check with the nursing staff for details.
3 p.m. – 4 p.m.
7 p.m. – 8:30 p.m.

Nursery Viewing

3 p.m. – 4:30 p.m.
7 p.m. – 8:30 p.m.

  • For the safety and security of our mothers and babies the doors to this unit are locked at all times.
  • Only 4 visitors in the patient room on 2-East
  • Only 3 visitors in the labor room
  • No children under age 12 (except for siblings of the baby)
  • After 8:30 only one adult may stay.